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Service Plans
  Weekend Only Business Hours Weekdays Only Full Week Plan Premier Service Plan
Coverage 24 x 2 8 x 5 24 x 7 24 x 7 Prod - 24 x 7
Non Prod - 8 x 5
Minimum Hours 10 15 25 15 40
Services Included    Database    Monitoring

   Database    Administration		    Database    Monitoring

   Database    Administration

   Ongoing    DBA Support		    Database    Monitoring

   Database    Administration

   Ongoing    DBA Support		    Database    Monitoring

   Database    Administration		    Database    Monitoring

   Database    Administration

   Ongoing    DBA Support
Applies to   Prod   Non-Prod   Small Prod    Instances

  Non-Prod
   Global    Instances		   Prod   Prod

  Non-Prod

  No staffed DBA
Used for   Cloning    (Prod->Dev)

  Prod patching
   & upgrades		   Full slate of    DBA tasks   Full slate of    DBA tasks   Database    Monitoring

  Limited maint.    (no upgrades)		   Full slate of    DBA tasks

* Response times depend on Priority Levels. Please see Service Level Agreements  


 


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DBAffinity LLC. 545 Metro Place South Suite 100, Dublin OH 43017